PRIVACY POLICY

This privacy policy outlines how Luxura Realty uses and protects any information you provide when using this website. Luxura Realty is committed to ensuring your privacy is protected. If we ask you to provide information that can identify you when using this website, it will only be used in accordance with this policy.

We may update this policy from time to time. Please check this page regularly to ensure you are happy with any changes.

GDPR Compliance

This website is intended only for individuals outside the European Union (EU). By accessing and using this site, you confirm either:

  • You are not a resident of the EU, or

  • If you are a resident of the EU, you expressly consent to the collection of your personal data (including name, email, phone, address, IP address, and social media details).

You may not collect or provide personal data of EU residents without their express consent.

TCPA & Registration Terms

By registering on our website, you:

  • Consent to receive auto-dialed or pre-recorded telemarketing calls/texts from Luxura Realty.

  • Understand we may use an automatic dialing system or artificial voice.

  • Acknowledge that standard message/data rates may apply.

  • Agree that the phone number provided is your own.

  • Must notify us if your phone number changes.

  • May receive mortgage-related emails or communications.

Terms & Conditions

By accessing this website, you agree to abide by the terms of service.

CASL (Canada Anti-Spam Law) Compliance

If you register on this site, you are giving express consent to receive communication (email, call, text) from us.
If you do not wish to receive these, do not register.

What We Collect

Information provided during sign-up, which may include:

  • Name

  • Email

  • City/State

  • Gender

  • Birthday

  • Picture

  • Website

  • IP location

How We Use This Information

  • To connect you with an agent to help find a property.

  • You may be contacted via email, text, or phone.

  • Information may be shared with our supporting lender.

Internal Record Keeping & Marketing

We may use your information to:

  • Improve products and services.

  • Send promotional emails or offers.

  • Contact you for market research via email, phone, fax, or mail.

  • Customize the website based on your interests.

  • Share with third-party marketing partners (never sold).

Security

We implement physical, electronic, and managerial safeguards to protect your information.

Cookies

Cookies help tailor web experiences to your preferences. We use cookies to:

  • Analyze website traffic.

  • Improve user experience.

  • Store user preferences (not personal data).

You can choose to accept or decline cookies through your browser. Declining may limit some website functionality.

Links to Other Websites

Our site may link to other websites. We are not responsible for:

  • The privacy practices or content of external sites.

  • Protection of any information shared with those sites.

Please review the privacy policies of any external sites you visit.

California Consumer Privacy Act (CCPA) Compliance

Collection of Personal Information

In the past 12 months, we have collected the following:

  • Identifiers

  • Customer Records (per California statute)

  • Commercial information

  • Internet/network activity

  • Inferences from other data

This data is collected directly during registration and indirectly via site interaction.

You may also use the website anonymously.

Use of Personal Information

We use collected information to:

  1. Fulfill service or transaction requests.

  2. Personalize your website experience.

  3. Manage and secure your account.

  4. Prevent fraud.

  5. Provide customer support.

  6. Deliver relevant content and offers.

  7. Conduct research and improve services.

  8. Comply with legal or regulatory obligations.

  9. Fulfill any other purposes disclosed at time of collection.

We will not use your data for unrelated purposes without prior notice.

Sharing Personal Information

  • Your mobile number will not be shared or sold to third parties.

  • We only share data with service providers under strict contractual conditions.

  • In the past 12 months, we have disclosed personal information only to service providers.

Sale of Personal Information

We do not sell personal information. If this changes, you will receive notice and an opt-out option in advance.

Your CCPA Rights

As a California resident, you have the right to:

1. Access & Data Portability

Request:

  • What data we’ve collected.

  • Categories of sources and third parties.

  • Business purposes for collection or disclosure.

  • Specific pieces of personal data we’ve collected (data portability request).

2. Deletion

You may request deletion of your personal data unless it is necessary for:

  • Completing transactions or warranties.

  • Fraud detection or security purposes.

  • Legal compliance or free speech.

  • Research or internal uses aligned with consumer expectations.

How to Exercise Your Rights

To make a request, contact us at:

You may:

  • Submit a request on behalf of yourself or a minor.

  • Designate an authorized agent (with proof).

You may request access or portability twice per 12 months.

We will verify your identity before fulfilling any request.

Response Time and Format

  • Responses will be provided within 45 days (up to 90 days with notice).

  • Responses are delivered via email or mail.

  • We will only disclose information from the previous 12 months.

  • Requests are free, unless excessive or unfounded (you will be notified if so).

Opt-Out and Non-Discrimination

  • You can opt-out of personal information sales (though we do not currently sell data).

  • You will not be denied services or charged more for exercising privacy rights.

  • Financial incentives (if offered) will comply with CCPA and require opt-in consent.